Terms and Conditions

Philadelphia Wedding Chapel
Terms and Conditions
(Updated as of January 1, 2021)

These terms and conditions are a contract between the couple and The Philadelphia Wedding Chapel ("PWC"). Paying the non-refundable booking fee is considered acceptance of these terms and conditions and signature in electronic format is the equivalent of signing a paper contract with PWC.

We are very excited that you have chosen The Philadelphia Wedding Chapel ("PWC") for your wedding. Below is very important information, which will help make your day as stress free and seamless as possible. Please read these terms and conditions carefully.

BOOKING FEES/PAYMENTS

  • Booking fees are non-refundable and non-transferrable. A booking fee is NOT a deposit for anticipated services. It is an administrative fee to process your reservation and hold your requested date and time. Payment for services will be due seven (7) days before the scheduled date. If there are no cancellations or changes, the booking fee may be applied towards the cost of the service when due.

  • Payment for our Kiss & Go service. Payment is due and paid in full upon booking. The fee is non-refundable once booked.

  • Bookings for any package made 14 days or less before the requested wedding date are due in full and become non-refundable once booked.

  • Credit cards will be held on file for all package bookings. If required cancellation notice is not received, the credit card on file will be charged for the balance. Paying a booking fee to make a reservation for a wedding package constitutes and acts as your authorization to charge the card on file if required cancellation is not received and acceptance of these Terms and Conditions.

  • Final payments are due seven (7) days prior to the ceremony for all packages. Final payments will automatically be deducted using the credit card on file unless otherwise notified. A reservation reminder will be sent 10 days prior to the ceremony. If you would like to change the payment method, please call us PRIOR to your due date. The balance may be paid earlier. However, payments made less than seven (7) days before the scheduled ceremony will incur a $25.00 late payment fee.

  • Booking Fee may be applied towards any balance owed if there have been no changes or cancellations.

  • Cancellation of Ceremony due to non-payment: If final payment is not received 48 hours prior to the ceremony, the ceremony is automatically removed from our calendar due to non-payment and any and all payments made up to that date are non-refundable.

    ARRIVAL INFORMATION

  • The doors to the chapel open 15 minutes prior to the scheduled ceremony for ALL guest unless otherwise approved by the Philadelphia Wedding Chapel staff.

  • One member of the Couple, should arrive 15 minutes early to process paperwork. Please complete our Client Information Form in advance of arrival.

  • The Couple MUST ARRIVE ON TIME. This is very importance because we often host more than one wedding in a day and it is very likely there may be another wedding scheduled immediately before or after yours.

  • Any couple arriving more than 15 minutes late will need to have their ceremony rescheduled. NO EXCEPTIONS. All monies paid become non-refundable. Please note your ceremony will still end at its originally scheduled time, even if it starts late.

  • The space has been reserved exclusively for your use for the amount of time designated by your particular package.

  • A valid marriage license is required to get married in PA. We CANNOT issue your marriage license. Please contact your local marriage bureau to apply for your license. The Couple must bring their marriage license and valid photo ID on the date of the ceremony. Ceremony will absolutely not take place without it.

  • The couple must come fully dressed. There are no accommodations for dressing at the chapel.

    PACKAGE CHANGES

  • Downgrades in packages are permitted thru 2021 (due to Covid). The price of the downgraded package chosen must be equal to or more than the amount of the booking fee paid for the original package booked. In no case can a package be downgraded to one with a value less than the original booking fee amount paid. If the package chosen is less than the booking fee, there will be no refund of the difference.

  • Upgrades are permitted only if our schedule allows. Upgrades are NOT guaranteed.

  • No changes are permitted to packages or guest count 7 days or less prior to ceremony. All changes are based on our availability and are NOT automatic or guaranteed.

  • A Couple may change their package once without penalty. Any additional changes will result in a $75 change fee per change.

  • Guest Count. The couple is limited to the guest count of the package they chose. The couple cannot increase their guest count without prior notice or approval by management. The guest count includes everyone EXCEPT the couple and children under 5 years old and any professional vendors. Everyone else is included in the guest count including the wedding party, if any. If there are unexpected guests beyond the allotted guest count permitted by the package originally booked and the couple has not received approval, the additional guests will not be permitted inside until the couple agrees to pay the difference in price for the upgraded package which accommodates the additional guests. The signed marriage licensed will not be validated or released until the additional payment is made. This is not encouraged. If the additional guest count exceeds our capacity, the additional guests will not be permitted inside regardless.

    IMAGE USE


    Couple grants permission to Philadelphia Wedding Chapel to use their images and/or photographs solely for promotional, marketing and advertising purposes only via web, print, broadcast or social media. Please contact us to discuss if this is an issue.

CANCELLATIONS
REFUNDS
RESCHEDULING
DATE CHANGES

  • All booking fees are non-refundable and non-transferrable.

  • Our Kiss & Go service becomes immediately non-refundable once booked.

  • All cancellations MUST be in writing. You can send an email to info@philadelphiaweddingchapel.com. A refund will not be issued for any cancellation not made in writing.

  • Cancellations require a minimum of 14 days notice for all packages.

  • Bookings made inside of the 14 day cancellation policy require payment in full. Payments immediately become non-refundable upon booking.

  • Cancellation notice given less than 14 days prior to scheduled wedding will require full payment of the remaining balance of the original package price. All monies paid up to the point of cancellation also become non-refundable if cancellation is made 14 days or less prior to scheduled ceremony. If there is a credit card on file, that card will be automatically charged for the balance if notice of cancellation is received 14 days or less prior to the appointment.

  • If adequate cancellation notice is provided, any monies paid in excess of the booking fee will be refunded within 30 days of the original wedding date, NOT the date of cancellation.

  • If a couple needs to cancel a scheduled wedding date for any reason, we will make every attempt to reschedule the date thru the end of December 2021 based on our availability but there is no guarantee another suitable date will be available. The booking fee paid will be applied to a new date booked but new date must be scheduled by December 31, 2021. A couple may reschedule one time only. A $75 re-scheduling fee will apply after that for each change.

  • Previously paid booking fees will not be applied towards the new date if the new date is scheduled beyond 2021. Any rescheduled date beyond 2021 will be considered a new reservation and a new booking fee will be required.

  • Couples may reschedule their wedding date or time once without penalty and apply the booking fee to the new date or time scheduled. The new date cannot extend beyond December 2021. Any additional changes will incur a $75 change fee per change.

  • No changes are permitted to packages or guest count 7 days or less prior to ceremony. All changes are based on our availability and are NOT automatic or guaranteed.

  • All “No Show” appointments are immediately considered cancelled and require a new reservation and new payment or booking fee depending on the package chosen.

  • If an appointment is cancelled instead of rescheduled, it cannot be rescheduled at a later time. It will be considered a new reservation and a new booking fee will be required depending on the package chosen.

  • Force Majeure - The Philadelphia Wedding Chapel shall not be held liable for any contractual obligations or execution of services contracted for by and with PWC that are delayed or cancelled do to fire, flood, hurricane, blizzard, tornado, other severe weather activity (not including normal inclement weather), riots, civil unrest, action or inaction of government, epidemic, pandemic or any other unforeseeable and uncontrollable event preventing or prohibiting performance due to the impossibility of executing such obligations under the circumstances.

  • In the event of Force Majeure, PWC will make a good faith effort to offer reasonable accommodations including but not limited to modifications, rescheduling or relocating existing reservations. If a couple refuses to accept any of the reasonable accommodations available or offered by PWC under the specific circumstances, it will be considered a voluntary cancellation of services and treated as such. Refunds of booking fees will not be provided, as a good faith effort was made by PWC to remedy the situation as best as possible under the force majeure event.

  • FACE MASKS OR COVERINGS ARE REQUIRED TO WORN BY ALL PARTIES AT ALL TIMES WHILE INSIDE THE PREMISES.

    NO CONFETTI, GLITTER OR RICE PERMITTED ON THE PREMISES.

    BUBBLES ARE ALLOWED OUTSIDE ONLY.

By attaching your electronic signature, you acknowledge that you have read, understand and agree to the following terms and conditions. Please "sign" your name by typing it below. 

If you “Decline” these Terms and Conditions, we will not be able to perform your ceremony. Please contact us immediately to discuss.