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Terms and Conditions

TERMS AND CONDITIONS

Philadelphia Wedding Chapel
Terms and Conditions
Updated January 1, 2023
Effective until further notice. Subject to change at any time.

These terms and conditions act as contract between the couple and The Philadelphia Wedding Chapel ("PWC"). Paying a booking fee is considered acceptance of these Terms and Conditions and signature in electronic format is the equivalent of signing a paper document with PWC.

We are very excited that you have chosen The Philadelphia Wedding Chapel ("PWC") for your wedding. Below is very important information which will help make your day as stress free and seamless as possible. Please read these terms and conditions carefully.


BOOKING FEES/PAYMENTS

  • The Booking Fee is non-refundable and non-transferable.

  • The Booking Fee is NOT a deposit towards services. It is an administrative fee to process your reservation and to hold your requested date and time.

  • The Booking Fee will be applied towards the total package price as long as there is no cancellation or changes. The Booking Fee is non-refundable if the service is cancelled.

  • Payment for our Kiss & Go package is paid in full at the time of booking and is non-refundable once booked. There is no Booking Fee for this service.

  • Credit/Debit card payments. Credit cards will be held on file for all package bookings. If required cancellation notice is not received, the credit card on file will be charged for the balance. Signing these Terms and Conditions and or paying a booking fee for a wedding package constitutes and acts as your authorization to charge the card on file if required cancellation is not received.

  • Final payments. Final payments are due thirty (30) days prior to the ceremony for all packages. Bookings for any package made 30 days or less before the requested wedding date must be paid in full and become non-refundable once booked. Final payments will automatically be deducted using the credit card on file. A reservation reminder will be sent. If you would like to change the payment method, please call us PRIOR to your due date. However, late payments will incur a $50.00 late payment fee. Booking Fee will be applied to final payments. Final payments must be made no less than 14 days prior to the ceremony regardless of late fee paid.

  • Cancellation of Ceremony due to non-payment. If final payment is not received 14 days prior to the ceremony, the ceremony is automatically removed from our calendar due to non-payment and any and all payments made up to that date are non-refundable.

    ARRIVAL INFORMATION

  • The doors to the chapel open 15 minutes prior to the scheduled ceremony for ALL guests to be seated unless otherwise approved by the Philadelphia Wedding Chapel staff.

  • One member of the Couple, should arrive 15 minutes early to process paperwork. Please complete our Client Information Form in advance of arrival.

  • The Couple MUST ARRIVE ON TIME. This is very importance because we often host more than one wedding in a day and it is very likely there may be another wedding scheduled immediately before or after yours.

  • Any couple arriving 15 minutes late or more may need to have their ceremony rescheduled. All monies paid become non-refundable. The time allotment is very strict. Please note your ceremony will still end at its originally scheduled time, even if it starts late.

  • The space has been reserved exclusively for your use for the amount of time designated by your package.

  • Marriage license. A valid marriage license is required to get married in PA. We CANNOT issue your marriage license. The Couple must bring their valid marriage license and photo ID on the date of the ceremony. Ceremony will absolutely not take place without it. NO EXCEPTIONS.

  • The couple must come fully dressed. There are no accommodations for dressing at the chapel.


    PACKAGE CHANGES

  • Downgrades in packages. Downgrades are not permitted. If a couple choses to downgrade their package, a refund for the difference in cost of packages will not be issued.

  • Upgrades in packages. Upgrades are permitted only if our schedule allows. Upgrades are NOT guaranteed.

  • No changes are permitted to packages or guest count 14 days or less prior to ceremony. All changes are based on our availability and are NOT automatic or guaranteed.

  • Package Change Fee. Couples may change the date or time of their package once. Additional will result in a $75 fee per change.

  • Guest Count. The couple is limited to the guest count of the package they chose. The couple cannot increase their guest count without prior notice or approval by management. The guest count includes everyone EXCEPT: (1) the couple; (2) children under 5 years old and (3) any professional vendors. Everyone else is included in the guest count including the wedding party, if any. If there are unexpected guests beyond the allotted guest count permitted by the package originally booked and the couple has not received approval, the additional guests will not be permitted inside.

CANCELLATIONS/REFUNDS

  • Booking Fee is non-refundable and non-transferable.

  • Our Kiss & Go package is paid in full upon booking and become non-refundable once booked.

  • All cancellations MUST be in writing. Send an email to info@philadelphiaweddingchapel.com.

  • Cancellation Notice. Cancellations require a minimum of 30 days notice for all packages. Cancellation notice given less than 30 days prior to scheduled wedding will require full payment of the remaining balance of the original package price. All monies paid up to the date of cancellation also become non-refundable if cancellation is made 14 days or less prior to scheduled ceremony. If there is a credit card on file, that card will be automatically charged for the balance if notice of cancellation is received 14 days or less prior to the appointment.

  • If adequate cancellation notice is provided, any monies paid in excess of the booking fee will be refunded within 30 days of the date of cancellation.

  • COVID Cancellation/Rescheduling. If a couple needs to cancel or reschedule a wedding due to COVID, we will make every attempt to reschedule the date based on our availability but there is no guarantee another suitable date will be available. Any Booking Fee paid will be applied to the new date IF the new date is within 60 days of the original date.

    RESCHEDULING/DATE CHANGES

  • Date Reschedule. Couples may reschedule their wedding date or time once and apply the Booking Fee to the new date and time scheduled. Rescheduled dates must be within 60 days of the original date to have the Booking Fee applied. A rescheduled date beyond 60 days of the original date will be considered a new booking and a new Booking Fee will be required.

  • No changes are permitted to packages or guest count 14 days or less prior to ceremony. All changes are based on availability and are NOT automatic or guaranteed.

  • No-Show Appointments. All “No Show” appointments are immediately considered cancelled and require a new reservation and new payment or Booking Fee depending on the package chosen. All monies paid for “No Show” are 100% non-refundable.

  • Cancellation vs. Rescheduling. If an appointment is cancelled instead of rescheduled, it cannot be rescheduled at a later time. It will be considered a new reservation and a new Booking Fee, or payment, will be required depending on the package chosen.

  • Force Majeure - The Philadelphia Wedding Chapel shall not be held liable for any contractual obligations or execution of services contracted for by and with PWC that are delayed or cancelled do to fire, flood, hurricane, blizzard, tornado, other severe weather activity (not including normal inclement weather), riots, civil unrest, action or inaction of government, epidemic, pandemic or any other unforeseeable and uncontrollable event preventing or prohibiting performance due to the impossibility of executing such obligations under the circumstances.

  • In the event of Force Majeure, PWC will make a good faith effort to offer reasonable accommodations including but not limited to modifying, rescheduling or relocating existing reservations. If a couple refuses to accept any of the reasonable accommodations available or offered by PWC under the specific circumstances, it will be considered a voluntary cancellation of services and treated as such. Refund of Booking Fees will not be provided, as a good faith effort was made by PWC to remedy the situation as best as possible under the force majeure event.

  • City or State Mandates. Mandates issued by the City of Philadelphia or the State of Pennsylvania shall not be just cause for cancellation of a scheduled service with PWC. Cancelling because of a recently enacted mandate will not result in the return of the Booking Fee.


    IMAGE USE

    Couple grants permission to Philadelphia Wedding Chapel to use their images and/or photographs solely for promotional, marketing and advertising purposes only via web, print, broadcast or social media. Please contact us to discuss if this is an issue.


NO CONFETTI, GLITTER OR RICE PERMITTED ON THE PREMISES.
BUBBLES ARE ALLOWED OUTSIDE ONLY.

By attaching your electronic signature, you acknowledge that you have read, understand and agree to the following Terms and Conditions. Please e-sign your name by typing it below. 
If you questions or concerns about these Terms and Conditions, please contact us immediately to discuss.